Q Baji Terms & Conditions – Membership & Gaming Policy

These Terms & Conditions constitute a legally binding agreement between Q Baji and its users. By registering on Q Baji or using the platform, you are confirming your full acceptance of these terms.

Q Baji reserves the right to update these Terms & Conditions at any time. Users will be notified of any changes via their registered email, and the website will be updated accordingly. Continued use of the platform after any changes constitutes acceptance of the revised terms.

To open an account on Q Baji, the following requirements must be met:

• You must be at least 18 years of age. Any account found to belong to a minor will be closed immediately.
• All information provided during registration — including your name, address, date of birth, and mobile number — must be accurate and truthful.
• Each individual may hold only one account. Creating multiple accounts is strictly prohibited.
• Q Baji may request identity verification documents (NID, passport, or birth certificate) at any time.
• The mobile number and email address used during registration must be active and belong to you.

Deposits and withdrawals on Q Baji are currently available via bKash, Nagad, and Rocket. The following payment rules are mandatory:

• Using the same payment method for both deposits and withdrawals is strongly preferred.
• The payment method must be registered in your own name. Using someone else's number is not allowed.
• Third-party deposits will not be accepted, and any suspicious transactions will be investigated.
• Withdrawal requests are typically processed within 15 to 30 minutes after verification.
• Under our Anti-Money Laundering (AML) policy, additional verification may be required for large transactions.

Q Baji regularly offers a variety of bonuses and promotional offers. Each offer carries its own specific terms, but the general rules are outlined below:

• The welcome bonus is available exclusively to new members making their first deposit.
• Each bonus has a specified wagering requirement. The bonus amount must be wagered a set number of times before a withdrawal can be made.
• Bets placed with bonus funds may be subject to a minimum odds requirement.
• Attempting to claim the same bonus offer more than once may result in account termination.
• Q Baji reserves the right to modify or cancel any bonus offer at any time without prior notice.

The following rules apply when placing bets or playing games on the Q Baji platform:

• Once a bet is confirmed, it cannot be cancelled unless Q Baji permits it due to a technical error on our end.
• If a technical error affects the outcome of any game or bet, Q Baji reserves the right to void that bet.
• If a match is abandoned in the sportsbook, the stake for that bet will be refunded.
• Coordinating bets across multiple accounts to exploit bonus offers (bonus abuse) is strictly prohibited.

The following activities are strictly prohibited on the Q Baji platform:

• Bonus abuse through multiple accounts (multi-accounting)
• Attempting to influence game outcomes using automated software, bots, or any other technology
• Unauthorized access or hacking attempts on another member's account
• Using the platform for money laundering or any other illegal transactions
• Intentionally exploiting any vulnerability or bug in Q Baji's system
• Colluding with other members to manipulate bets (match-fixing or collusion)

Q Baji reserves the right to suspend or close an account under the following circumstances:

• In the event of a breach of any provision of these terms and conditions
• If identity verification documents are not provided
• If suspicious transactions or signs of fraudulent activity are detected
• By order of a court or regulatory authority

To close your account, please contact our support team. Upon a self-requested closure, you will be given the opportunity to withdraw any valid balance.

Your personal information is of the utmost importance to Q Baji. Here is how we handle your data:

• Information collected is used solely for account management, security verification, and service improvement.
• Your information is never shared with third parties, except where required by law.
• All data is secured with SSL encryption.

Q Baji is not liable for the following:

• Loss of a game or bet due to internet disconnection
• Losses arising from issues with third-party software or devices
• Results displayed with a delay due to technical errors
• Any loss resulting from sharing your account credentials with others

Q Baji always strives to deliver the best possible experience, but due to technical limitations, a completely error-free service cannot always be guaranteed.

If you have a dispute with Q Baji, please reach out to our support team first. We always aim to resolve issues in a friendly and amicable manner.

• After a complaint is submitted, Q Baji will endeavour to respond within a maximum of 7 business days.
• More complex issues may take additional time to resolve, but you will be kept informed at every step.
• If you are dissatisfied with a decision made by Q Baji, you may escalate your complaint to the relevant licensing authority.